USA: All Pedaltrain pedal boards carry a lifetime warranty against defects in materials and workmanship. Soft bags, cases, and straps carry a one-year limited warranty against defects in materials and workmanship. This warranty does not cover wear and tear, nor incidental or consequential damage to persons or property caused by use, abuse, misuse, or improper storage or transport of the unit. Electronic products including power supplies carry warranties specific to each respective product. In all cases, warranties are given to the original purchaser only and not transferable. This warranty shall not apply to any goods that have been altered or modified by anyone other than Pro Stage Gear LLC. Proof of purchase is required for warranty claims, so please save your receipt.
If you need to make a warranty claim, please email firstname.lastname@example.org and someone from our Customer Service Team will be happy to assist you. To ensure a quick resolution to your claim, please include photos of the issue you are having as well as a copy of your receipt.
International: All Pedaltrain products sold outside of the USA are warrantied at the sole discretion of the distributor in the respective territory and must be processed through the retail store where the purchase occurred. Proof of purchase is required for warranty claims, so please save your receipt.